This page is a pre-launch notice, not a promise of specific shipping speeds, carriers, destinations, or return windows.
Before opening day
Suite 9/14™ Candle Co. is currently a pre-launch storefront. Pricing, inventory, shipping rates, delivery estimates, and return eligibility are not active yet.
What will be published before checkout opens
- Where Suite 9/14™ ships.
- How shipping charges are calculated.
- Estimated order processing and transit windows.
- What to do if a candle arrives damaged.
- Return, exchange, and final-sale rules.
- Any restrictions that apply to limited or seasonal releases.
Damaged orders
A clear damaged-order process will be added before sales begin so guests know what documentation to provide and how replacement or resolution requests will be handled.